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Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

All of our DVD's are backed by our 100% money back guarantee.  If you are unhappy with your DVD for any reason we will correct the problem or refund your money.  If you encounter a playback problem with your DVD, check our F.A.Q. section for tips to correct the problem.  If this does not correct the problem, or for other issues, please contact us.  We will review the problem with you and provide a replacement DVD, or issue a refund if  necessary
 .  DVD's requiring a refund must be returned to Lockwood Media before a refund will be issued.

Shipping

Items are shipped via USPS first class or priority mail.  It generally takes one business day to process an order.  All items ship from Michigan.  In most cases, shipping transit time is 3-5 days.  Shipping outside of the Continental United States takes longer due to customs inspections.




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